FAQs

Are your handbags and shoes authentic?

We only source our items from reputable sources, which have all been verified thoroughly. Moreover, we use Entrupy's Luxury Authentication service, which combines AI software and proficient human authenticators to provide genuine products every time you purchase from us. This impartial, scientifically-grounded methodology ensures that every sale is trustworthy and follows uniform standards, ranging from stitch patterns and serial numbers to details regarding the country of origin. Finally, for further assurance, please visit our blog to witness our skilled team authenticates each item consistently and equitably.

We take authenticity very seriously. We are committed to providing our customers with the highest standards of quality and service. We have a 100% authenticity guarantee, so you never have to question your purchase. 

What is your return policy?

Unfortunately, all sales are final at this time. Be sure to read the item description and all photos before purchasing. We will do our best to represent each item accurately, but if you have any questions about authenticity or other concerns beforehand please feel free to contact us!

When will I receive my order?

We ship orders within 3 business days. It will take another 3-4 days, on average, to arrive at your doorstep. Please note that the delivery time are estimates and may vary depending on circumstances like distance, local holidays, and any other external factors outside of Archive Square’s, and courier’s, control.