FAQ
Are your items authentic?
Our items are 100% authentic. Our in-house experts boast over 5 years of experience, and we exclusively source our items from reputable, thoroughly verified sources. Plus, we use Authenticate First's Luxury Authentication service, a blend of AI software and skilled human authenticators, to guarantee that each purchase is genuine. This rigorous, scientifically-backed process ensures trustworthiness in every sale, right down to the smallest details like stitch patterns, serial numbers, and country of origin.
What is your return policy?
We include detailed descriptions, sizes, and condition notes for every item — please give them a read before purchasing, as all sales are final. Questions? We're happy to help before you buy!
When will I receive my order?
US Shipping: Shipping via UPS (7–10 days).
International Shipping: Worldwide shipping via DHL Express (3–5 days).
Processing: Orders ship within 3 days, complete with tracking via email.
Import Taxes: All international import taxes are included in the checkout price—no hidden fees.
Support: Questions? Reach out anytime at shoparchivesquare@gmail.com