Frequently Asked Questions

 

Are your items authentic?

Our items are 100% authentic. Our in-house experts boast over 5 years of experience, and we exclusively source our items from reputable, thoroughly verified sources. Plus, we use Authenticate First's Luxury Authentication service, a blend of AI software and skilled human authenticators, to guarantee that each purchase is genuine. This rigorous, scientifically-backed process ensures trustworthiness in every sale, right down to the smallest details like stitch patterns, serial numbers, and country of origin.

And if you're looking for that extra layer of assurance, you can opt for a 3rd-party certificate for just an additional $20.

Shop with confidence!

 

What is your return policy?

 Unfortunately all sales are final at the moment, as we do our best to represent each item with detailed descriptions, sizes, and conditions. We ask that you be sure to read each item's description in full before purchasing. If you have any questions about authenticity or any other concerns beforehand please feel free to contact us.

 

Shipping method

To ensure that shipping is as quick and simple as possible, our team works hard. To guarantee that your order is delivered securely and safely, we work with USPS, UPS, and FedEx. Shipping fee calculated at checkout.

 

Shipping time frame

We ship orders within 3 business days. It will take 3-4 days, on average, to arrive at your doorstep.